Refund Policy

At USomnia, we want you to be fully satisfied with your purchase. Please read this Refund Policy carefully before completing your transaction.

1. Digital Product Nature

Our licenses are digital products that are delivered electronically and activated immediately upon purchase. Because a license key is permanently bound to the Package Name / Bundle ID you provide at checkout, it cannot be reassigned or reused once issued.

2. Eligibility for a Refund

You may be eligible for a full refund if all of the following conditions are met:

• The refund request is submitted within 14 days of the original purchase date.
• The license key has not been activated or used in any application.
• You have not previously requested a refund for any USomnia product.
• A valid reason is provided with supporting information (e.g., duplicate purchase, incorrect package name entered before activation).

3. Non-Refundable Situations

Refunds will not be issued in the following circumstances:

• The license key has been activated or embedded in an application.
• More than 14 days have passed since the purchase date.
• The refund request is due to a wrong Package Name / Bundle ID entered after the license was activated.
• Dissatisfaction based on features not explicitly promised in our product documentation.
• The purchase was made as part of a promotional or discounted offer marked as non-refundable.

4. Wrong Package Name at Purchase

If you discover a typo in your Package Name / Bundle ID before activating the license key, please contact us immediately at contact@usomnia.co.kr. We will review the request on a case-by-case basis and may issue a replacement license at our discretion.

Once the license has been activated against an application, no corrections or refunds can be made. We strongly recommend double-checking your package name before completing checkout.

5. How to Request a Refund

To submit a refund request, please email us at contact@usomnia.co.kr with the following information:

• Order number or payment confirmation ID.
• Email address used at checkout.
• Package Name / Bundle ID registered to the license.
• Reason for the refund request.

We will respond within 5 business days. Approved refunds will be processed through the original payment method via Lemon Squeezy and may take 5–10 business days to appear on your statement, depending on your bank or card issuer.

6. Chargebacks

If you initiate a chargeback or payment dispute without first contacting us, we reserve the right to terminate your license immediately and take appropriate legal action. We encourage you to reach out to us first; we are committed to resolving issues fairly and promptly.

7. Changes to This Policy

We reserve the right to update this Refund Policy at any time. Changes will be indicated by an updated "Effective Date." Continued use of our services constitutes acceptance of the revised policy.

8. Contact Us

For any refund inquiries or questions, please contact us at contact@usomnia.co.kr. We aim to respond to all inquiries within 5 business days.